Frequently Asked Questions

All your questions answered!!

Do I need a referral to see a Physio? 

No, you do not need a referral. Physiotherapists have extensive training in the assessment,  diagnosis and treatment of injuries and as such are considered primary practitioners. 

What is the difference between a physio/chiro/osteo? 

You may have similar clinical experiences with these therapists. In general terms it is our philosophies that differ. Physiotherapists are largely evidence based practitioners and will look at your injury and assess, diagnose and treat. Physiotherapists will also provide self management strategies and encourage self management as much as possible. 

Do I need scans to see a Physio? 

No, you do not need scans. Our university training is extensive and we are proficient in diagnosing injuries. Physiotherapists have the ability to refer for x-rays if needed. If needed, our team would have no hesitation in referring you to an appropriate medical professional recommending further scans. 

Can physio help (insert body part/ injury here)? 

Yes. Physiotherapists are trained in all parts of the body and treat conditions ranging from concussion to a broken toe. If there is something we are inexperienced with we will not hesitate to refer you appropriately. 

How long is an appointment? 

Our standard appointment time is 30 minutes, however there is flexibility to spend longer with complex injuries. 

Is it better to use ice or heat? 

It depends on the injury. Ice provides pain relief and can help decrease large inflammatory responses where a new injury occurs. Heat also provides pain relief with muscle aches and after an injury is a few days old. 

As a safe rule it is to use ice for any upper or lower limb injury for the first few days. For all new spinal/ trunk injuries it is generally safe to use heat straight away. 

For any injury that is more than a few days old, heat or ice is OK. It’s personal preference. 

What is the best exercise for (insert injury here)? 

There is no “best” exercise. The best exercise will differ for everyone.

How long did you study for? 

In Australia there is a minimum requirement of 4 years education to become an AHPRA registered Physiotherapist. To maintain our registration we are required to complete 26 hours of professional development per year. Peakhurst Physio have set a benchmark of 50 hours per year for each therapist.

What are the benefits of Physio? 

  • Reduce and eliminate pain 
  • Reduce the effects of disability 
  • Improve physical performance 
  • Decrease likelihood of injuries 

Do you do offer no gap physio services? 

We currently do not offer No Gap services. We operate as part of the BUPA Members first program where BUPA members receive discounted services. We also offer a generous pensioner discount. 

Do your Physios use massage tools? 

If required our physios will use tools, however we prefer the “feel” of using our hands and or elbows (ouch). We do not use percussion tools, such as the Thera-gun. Our remedial massage therapist also uses her hands. 

What is the difference between remedial massage and physiotherapy? 

A physiotherapist is trained in the assessment, diagnosis and treatment of injuries, disabilities and medical conditions. We may use massage as part of our treatment, however this will usually be a small part of the overall treatment. Other techniques we can use are- Dry needling, joint mobilisations, muscle energy techniques, stretching, exercise, strengthening. 

A remedial massage therapist is an expert in massage. Our massage therapists have completed a minimum of a diploma of remedial massage and are registered with a relevant association.  They are not trained in diagnosing injuries or exercise prescription. 

What is a care plan?

GP’s will often refer you to a physiotherapist and provide you with a care plan. These plans allow you to access a Medicare Rebate for up to 5 visits with an allied health professional within a calendar year. There are set criteria as outlined on the Services Australia website. Often your GP will speak to you about this.

What is an acute injury?

The word acute refers to any “new” injury, or injury that has occurred in the last 1-2 weeks. You do not have to have severe pain for an injury to be labelled acute.

What is a Chronic Injury?

The word chronic refers to any “old” or ongoing injury, or injury that has persisted for over 12 weeks. You do not have to have severe pain for an injury to be labelled chronic. Often we will say that patients have an acute flare up of a chronic injury.

By Peakhurst Physio

Caring for the whole person, not just the injury

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